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Caller name prefix

shiblyibrahim
Level 3
Level 3

Hey guys,

Is it possible to prefix and show a name for a particulat DDI.

For e.g.

A managed building with many companies and has got just one reception. So the receptionist can greet the caller how can we display transform the inbound number with a name. Each company would have a specific number so any call coming to a particular number should show the call is for (e.g.abc CO ltd)

I hope you guys can help.       

Please rate the post Shibly Ibrahim
2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You need to start by mentioning what system and version you're using.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hey Jaime,

Sorry forgot to mention its CUCM 9.0

Please rate the post Shibly Ibrahim