Caller's name not displaying

[Nayeem M.V.]

Hello ,

I’m  facing below issue with Cisco 7906 IP Phone models  .

Model - CP-7906G

Version *SCCP11.9-4-2SR1-1S*

CUCM Version - 11.0.1.20000-2

Problem

=========

The issue is like when somebody calls to 7906 model phones, they can see only the extension number and the caller’s name is not displaying. It was working fine before and suddenly stopped working.

Please suggest.

Regards,

Nayeem MV

[Mohammed al Baqari]

Hi,

Is this for external callers or callers within CUCM cluster?

[Nayeem M.V.]

Hi ,

Issue is for within in the CUCM cluster calls.

Regards,

Nayeem MV