07-20-2011 07:42 AM - edited 03-16-2019 06:02 AM
Recently converted company to CM. Company has polyconm ip 4000 soundstation. Trying to register ip 4000 as 3rd party sip. Won't register.
as always
thx
07-20-2011 08:29 AM
Hi,
Can you try the following steps:
Add a user in CCM with user ID of the DN , for example 1000
-add the sip profile or use default
-add a SIP Phone security profile (non-secure) and enable digest
authentication
-add the 3rd party SIP phone manually (Device/Add)
(i believe you need to change this Enterprise parameter to make it work as
SIP for auto registration: "Auto Registration Phone Protocol")
-associate the user you created to this phone
On the phone itself:
-you need the SIP proxy address which is your CCM IP address: example :
10.1.1.1: 5060
-add that user ID you created in CM 1000
** note **
"Enabling Digest Authentication for Third-Party SIP Phones
To enable digest authentication for third-party SIP phones, the
administrator must create a Phone Security Profile. (See Phone Security
Profile Configuration in the Cisco Unified CallManager Administration
Guide.) On the Phone Security Profile Configuration window, check the Enable
Digest Authentication check box. After the security profile is configured,
the administrator must assign that security profile to the SIP phone by
using the Phone Configuration window. If this check box is not checked,
Cisco Unified CallManager will use digest authentication for purposes of
identifying the phone by the end user ID, and it will not verify the digest
password. If the check box is checked, Cisco Unified CallManager will verify
the password"
07-20-2011 02:32 PM
Thanks for the help. The only thing I didn’t have was the digest authentication. I added that and no go. Funny thing shouldn’t I at least see something in the syslog?
I have customer verify ip address and port and CM.
07-21-2011 08:17 AM
ON the polycom for sip there is proxy server and server1. I put publisher for both. Does that sound right? I don’t know the difference.
bill
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