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Calls are not routed to H323 Gateway

carlosg
Level 1
Level 1

Hi guys

I have a CUCM Cluster in my HQ, and a H323 Gateway in a remote location ( Branch office), The ip phones are registered, we can make calls among ip phones,I receive calls from the PSTN using that remote gateway but, i can not make calls using that H323 gateway, The gateway is a 3925 using IOS version c3900-universalk9-mz.SPA.151-4.M1.bin

When i try to make a call from ip phone i do not see any calls in the gateway

GMXReforma#sh voice call status

CallID     CID  ccVdb      Port        Slot/DSP:Ch  Called #   Codec    MLPP Dia

l-peers

No active calls found

The callmanager version is 7.1.5

I made a debug, and attach the file.

any aid will be appreciate.

Regards

8 Replies 8

Adrian Saavedra
Level 7
Level 7

Hi,

Take debug voip dialpeer, debug voip ccapi inout and debug isdn q931 (if applicable).

Kind regards,

- Adrian.

Also, in the addition to the debugs post your GW configuration.

Chris

Hi.

I send you the Gateway configuration, additional the Debug Voip Dialpeer and the Debug voip ccapi inout

De: cderen

Enviado el: martes, 15 de noviembre de 2011 05:42 p.m.

Para: Carlos Gonzalez

Asunto: - Re: Calls are not routed to H323 Gateway

Home<>

Re: Calls are not routed to H323 Gateway

created by Chris Deren<> in IP Telephony - View the full discussion<>

Do you mean to send the first 0 out to the carrier?

If so, you need to adjust the following dial-peer

!

dial-peer voice 15 pots

destination-pattern 0T

!
to

dial-peer voice 15 pots

destination-pattern 0T

prefix 0

Chris

Hi

Thanks a lot the problem was solved, it was an issue with the “Toll fraud” I configured:

voice service voip

ip address trusted list

ipv4 ]

Regards

Carlos

De: cderen

Enviado el: martes, 15 de noviembre de 2011 05:59 p.m.

Para: Carlos Gonzalez

Asunto: - Re: Calls are not routed to H323 Gateway

Home<>

Re: Calls are not routed to H323 Gateway

created by Chris Deren<> in IP Telephony - View the full discussion<>

Hi.

I attach the debug you request

Regards

De: adrsaagom

Enviado el: martes, 15 de noviembre de 2011 05:22 p.m.

Para: Carlos Gonzalez

Asunto: - Re: Calls are not routed to H323 Gateway

Home<>

Re: Calls are not routed to H323 Gateway

created by Adrian Saavedra<> in IP Telephony - View the full discussion<>

Hi,

Please paste your gateway config.

- Adrian.

Hi

Thanks a lot the problem was solved, it was an issue with the “Toll fraud” I configured:

voice service voip

ip address trusted list

ipv4 ]

Regards

Carlos

De: adrsaagom

Enviado el: martes, 15 de noviembre de 2011 05:53 p.m.

Para: Carlos Gonzalez

Asunto: - Re: Calls are not routed to H323 Gateway

Home<>

Re: Calls are not routed to H323 Gateway

created by Adrian Saavedra<> in IP Telephony - View the full discussion<>