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Calls shouldnt be disconnected

problemchild27
Level 1
Level 1

Hi,

    How can disable the "hook key" in the IP phone? to be more precise, if someone answers a call they shouldn't be able to disconnect it, i have disabled the "Endcall" button in the softkey template. But still the call can be disconnected by off-hook and on-hook, how could i achieve it?

CUCM: 7.1.3 & 8.62

7942G

Thankyou

     PC

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Not possible, at not least with Cisco phones.