12-14-2020 09:58 AM
The 8821 works as it should when within the internal network but not remotely. I have searched but I cannot find any configuration guides on how to properly configure the 8821 wireless phone to work remotely. I have found multiple other forum posts on other model phones but not this one. Any and all assistance is much appreciate it.
12-14-2020 10:29 AM
If by "remotely" you mean MRA, yes, the documentation clearly states that the 8821 are NOT supported over MRA. You can deploy an ISR with wireless capabilities, to create a hard VPN and then use it over that connection.
12-14-2020 11:07 AM - edited 12-14-2020 10:10 PM
You would need to use Officeextend to get this to work. That’s a wireless functionality, so you’re better off to post your question in a forum that fits that better. For more information about this have a look at this document. https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-5/config-guide/b_cg85/configuring_officeextend_access_points.html
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