IP Telephony and Phones

I have a situation where there's a support team that has after hours on call rotation where calls are forwarded to the technicians cell phone. There is 2 supervisors or people who want control over changing the cell phone number when they want. My so...

Dears Based on debug results in Gateway Router. I am confused when troubleshootingusing Dialed Number Analyzer – Gateway, what is what???=========================================Debug isdn q931**********************************Calling Party Number i ...

Hello all! Just wondering if anyone has found a way of creating Unity Call Handlers in bulk? Obviously does not seem to appear in the BAT menu but was seeing if anyone had any other way? (SQL Maybe). Unity 11.5 Any ideas greatly appreciated

Hi,I am encountering cisco 7942 IP phones going from registered to suddenly a blank screen and just the speaker lit is solid green. They are not responsive to any keys and don't boot up.  I have tried the factory reset, and nothing happens. Any one e...

Connecting to a freepbx systemextension registers no issueinbound calls work to extension when attempting to dial out it just sits dead air then eventually beeps just upgraded to firmware  sip88xx.11-3-3MPP0001-377.loadsworked with firmware prior sip...

  We have CUBE with a SIP Trunk to CUCM.  CUCM is version 11.  When an inbound call come into the gateway I can see in the trace SIP invite messages sent to CUCM but I am not getting anything back.  We took logs from CUCM but cannot see any SIP INVIT...

I have now a 3PCC version 8851 and when i try to connect to the web interface it says cisco in title bar and just a spinning hour glass i have tried multiple browsers and still same issuefactory reset - same issue software ver sip88xx.11-0-1mpp-477.l...

Hi,I have a problem when second call comes in native cucm queue in the below scenario ,I made this diagram for check calling number before go to queue, so when someone call 123 from internal or DID (22222123), green path works fine, but when call IVR...

I have created a license request for a new BE6000s through the PLM tool. I have created the licence with the PAK and signing request and downloaded the license file. I have extracted the zip file so that I have the .bin file. I choose to fulfill from...

Hi all, Seems i hit a Cisco bug during CUCM minor upgrade from 11.5.1 SU2 to SU7. The upgrade for the PUB is success (have not switched to the new version), but the SUBs are not. The install log is attached. 

Hi,Where can i find sip configuration files? I do not have any cisco contract, i just bought this phone and try to configure it.I know how to edit them and transfer to terminal, but i do not have any samples. Does anybody can help me with any samples...

Good day, We are using Cisco Unity Connection 11.5.  I have one Supervisor who needs reports from one call handler.  Is there a way to provide them permissions to login and view/download the report in CUC Serviceability?  Without giving full admin.  ...

I have just received an ISR4431 (IOS 16.6.4) with CUCM12 and some 8811 phones. When I attempt to select the phone type in the telephony service menu the 88xx are not listed. I have got the phone to get an IP from DHCP but it just displays "unprovisio...

I have an issue where some random outbound 800 numbers ring busy.  I have CUCU and PRI circuit.  When I run debug isdn q931 I will get the following for the 800 that will give a busy signal, but another 800 number works just fine. The problem numbers...