Can’t connect iPhone to Cisco IP Phone 8865 Bluetooth

[mark.s.25]

I can’t connect my iPhone to my Cisco IP Phone 8865’s Bluetooth. It doesn’t find it when scanning yet it fiends other audio devices.

model: CP-8865-3PCC-K9

Software Version: sip8845_65.11-2-1MPP-630.loads

[bijpraka]

Please upgrade to the latest firmware with version 11.3.2 and retry.

Thanks.

[mark.s.25]

is there a guide/instructions for updating?

[bijpraka]

https://community.cisco.com/t5/collaboration-voice-and-video/how-to-upgrade-the-firmware-on-a-mpp-device/ta-p/3985819

Thanks.