07-10-2014 08:01 AM - edited 03-16-2019 11:22 PM
Hi,
It is running Cisco CME.
The external call from hunt group cannot transfer to internal extension.
Kindly advise.
Thank you.
07-10-2014 08:19 AM
Dear, Please attach show run & debug voip ccapi inout for a test call.
Suresh
07-10-2014 06:09 PM
07-11-2014 02:54 PM
Debugs would be useful.
I'm assuming inbound from POTS, PLAR to 200, ext 130, 100 or 103 answers, then transfers to where? What is seen or heard on the phone? What exactly do the press? At what step does the transfer seem to fail? Do any transfers work?
Jesse
07-11-2014 06:53 PM
Hi Jesse,
Then transfer to other extension, for exp. 108 from PLAR. After that, can it be transferred again?
There is a disconnected tone. I did press transfer button following the extension number.
The call was stopped after transferring again.
07-12-2014 09:31 PM
Dear, You need to attach 'debug voip ccapi inout' to check whether calling number is getting modified or something else.
Suresh
07-13-2014 11:35 PM
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