CCM ver 7. Backup problem

[uniccnp]

Hi

I have CCM ver 7 , when i want to take manual backup to my laptop through MSftp , the Bachup status reaches to 60 % and then no action then i restard the CCM and do the backup manual again but backup status reachs to 60% and nothing later

please can you help me ASAP

thank and regards

[s.jankowski]

What version of OS are you running?

What is the version of CCM? Any patch?

Was this working before? If yes what changed?

[Eldho E Kuriakose]

try sftp software

u can download the pgm from internet