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CCM6-Attendant Console and AD number format

richb1971
Level 4
Level 4

I need to store users internal and external number in AD eg 1000 01204331000. This works fine when dialling from Corporate Directory but not with Attendant Console. Is there a way around this?

Rich

1 Reply 1

irisrios
Level 6
Level 6

The Attendant Console user account on the AD side may be locked. Unlock Attendant Console user account and resync password.