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ccme 4.2 upgrade call failure h323

jaimebautista
Level 1
Level 1

Guys I just upgrade a Cisco 2851 router with ccme 4.2 (c2800nm-advipservicesk9-mz.124-11.XW10.bin) (cme-124-11XW2) and now I can't establish calls from ATA 188(h323) nodes to the Main Site(2851). When I try to call from an ATA of a remote site to the Main site (7940); the phone at the main site only rings ones and goes into fast busy.

I'm getting the following message from the debug call command.

Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)

May 10 01:30:39.443: //6257/FFFFFFFF080A/CCAPI/ccCallDisconnect:

   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)

Below is how the system is setup.

a.)  MainSite(2851) <-- h323--> Node(ATA). Call established

      Node(ATA) <-- h323-->MainSite(2851). Call established

      Node (h323) <--h323--> Node(ATA). Call Established

After the upgrade:

     MainSite(2851) <-- h323--> Node(ATA). Call established

     Node(ATA) <-- h323-->MainSite(2851). Call Fails

     Node (h323) <--h323--> Node(ATA). Call Established

I'm using codec g729r8 at the main site Voip dial peers and LBRCodec (3), RXcodec(3), TXCodec (3) on the ATAs.

All these sites are connected through VPN DMVPN and EIGRP(Routing).

Note: I was previously running CME 3.3

Thank You,

Jaime

4 Replies 4

Logan Gaffney
Level 1
Level 1

Cause Code 41 is just temp fail, nothing to specific.  Can you get the following debugs for a failed call on the Main GW:

debug h225 asn1

debug h245 asn1

debug voip ccapi inout

Please indicate the calling and called number and attach a "show run".  Thanks!

***Please rate helpful posts

Hi Logan,

The Calling number is 1112 and called number is 1090. I've attached the debug and show run.

Can you please try the following:

conf t

voice serv voip

no supplementary-service h450.12

Test again.

The phone doesn't ring when I disable supplementary-service h450.12. Any other suggestions?

Thank you