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CCMUser Login is not working

alex.dersch
Level 4
Level 4

Hello,

the enduser logon to the CUCM 8 user web interface is not working. I use Active Directory users and performed a AD complete sync. Also i add the end user to the Standard CCM End Group.

After providing the credientials i get this error message. Log on failed.

any ideas?

regards & thanks

alex

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

Did you enable LDAP authentication too?  If so make sure the user(s) are using their LDAP password and also you might want to try and use port 3268 the Global Catalog (GC) port if you can point to a GC.

alex.dersch
Level 4
Level 4

I found the problem, the search string didn't match!