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CCUM 10.X gmail voice intergration

sprintership-il
Level 1
Level 1

Experts,

Question: with CCUM 8.X we were able to delete voice mail from gmail and red light on the phone went away. With new CCUM 10.x that option is not working.

We open vm from gmail and red light went off. 

Is there any way to configure that? 

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

I'm thinking you're perhaps referring to Unity Connection??

If so, that's false, there has never been a direct integration between CUC and Gmail for UM, you require a 3rd party in between like ESNA for that.

HTH

java

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