CDR Final Called Party Field

[jivorivor]

I have recently upgraded our CUCM to ver 9.1.1 from 8.6.

I use PRI and only receive the last 4 digits from the telco. When receiving inbound calls I send them to Unity Connections VM Pilot DN 2050.

So a PRI call comes DN 2401 and then immediately transfers to VM 2050 to hear greeting and then customer can hear greetings and chooses an option.

RAW CDR are then sent off to Infortel Cisco Report server. Listed below is output from the RAW CDR:

CUCM - 9.1.1

originalCalledPartyNumber                finalCalledPartyNumber

2401                                               2050

Before upgrading the CDR used to be which worked within Infortel report server.

CUCM - 8.6.2

originalCalledPartyNumber                finalCalledPartyNumber

2401                                               2401

Does anyone know how to make a change so the bottom example would be the working config?

[Rob Huffman]

Hi there,

I'm just wondering if you weren't actually seeing this 8.6 bug;

CSCua44966            Bug Details

CDR displays incorrect finalCalledPartyNumber for CUCM 8.6.2.21900-5.
Symptom:CDR records for CUCM 8.6.2.21900-5 generate incorrect finalCalledPartyNumber for calls that are answered by another number.Conditions:Issue  is reproducible. When a call to a number is actually answered by a  different number, such as a voicemail hunt pilot, the  finalCalledPartyNumber in the CDR displays the original called number  and not the actual answering number.Workaround:	Status Terminated              Severity 3 - moderate Last Modified In Last Year         Product Cisco Unified Communications Manager (CallManager)          Technology 1st Found-In 8.6(2.21900.5)

Maybe time for a TAC case

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

[aneesap90]

Got any solution for above mentioned issue ? Because in my case, Pilot number is the final called party number in CDR. Then  how to know who answered the call?