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CFNA feature with IPMA

Ajay Singh
Level 1
Level 1

Hi..

I have configured IPMA with proxy mode. I just configured CFNA on assistant proxy line to Manager's primary extension, so that if Assistant doesnt answer the call, it can be redirected to manager after few ringout.

Thanks

2 Replies 2

gogasca
Level 10
Level 10

good job, but u want to do that?

or its already working ?

u can do it as long CSS r correct...but it still defeats the prupose of IPMA itself

Thanks for your post.

Actually i had configured IPMA and it was working fine but i was not able to do CFNA. I cross checked it and found that i had assigned wrong CSS on CFNA and resolved the issue.