Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,I have been trying to place a MOH wav file on CUCM 7.0. I am getting the following message under description for the past 2 days."Opening /usr/local/thirdparty/jakarta-tomcat/temp/messages_spring_2009.ulaw.mohtmp"I have deleted the file and tr...
hi , i have an issue with my call manager express 4.2.when i pickup a call by pushing the pickup softkey, some calls have volume to low.does anyone has tips for that?
I have set up a voicemail box and I am able to check voicemail internally in the company. I am also able to dial into unity from externally to check the voicemail message using mobile phone. However, it seems that when trying to dial into unity using...
Hi My customer is in the US and I am in the UK. My customer has asked me to help fill out the order form for the PRI, but coming from the UK I am unsure as to some of the questions being asked. The form is asking what "ISDN Protocol" is required, the...
I have seen a lot of post about how most people have CM 7.X working just fine on the ESXi server. I am trying to set that up in a lab however I am not as successful. I have set up the VM Machine as a Redhat 4 32 bit machine. 80 gig drive and 2 gig o...
Hello - I am running CCM 5.1.1.2000-2 - having a new problem. I cannot reset any phones using the Callmanager and even if I reset the phone by unplugging and plugging back in, it will not pull the config changes from CCM as it has in the past. I h...
Hi all,I tried adding Grandstream HT502 as a basic SIP phone but i could not make it work. I suppose that, i'm doing something wrong in HT502 config.Is there any one who did this before?Thanks in advance...
Hi teamI am running UCCX 5.0 High AvailabilityThe Publication snapshot agent stopped on the primary server and shows stopped in Repository, Agent and Historical fields.I restarted this last night and it showed as replication running but it flipped ba...
Hi,We are facing problem when PSTN calls are made to IP phone DID user.Call directly goes to Unity greeting.When any IP phone user calls up same number internally,it is ringing & working fine.Earlier the same DID number was assigned to a user who has...
I have a customer that just migrated from Nortel and was wondering if we had a feature similar to Nortel's. The feature would switch the inbound number to a name based on the name stored in the personal directory.
hi friendsi am having one call manager in UK.and i send some phones to other branches in other countries,in one particular site the phone is register with the call manager,when i am trying to call other extension it is ringing and if somebody pick th...
I tried PERS, but that is obviously not used by anyone these days. I also tried the link provided on the internal product page, but I can only run reports. I don't have access to open a new request.
Has anyone ever tied in a Cisco Unified Video Advantage camera into a Polycom HDX video conference?
I am in the early stages of troubleshooting users reporting static on the phones when they are on a call. Based on others with the same issues what would be the best place to look for an issue that may cause this. In other words when this happens wha...
When you add a new billing server to CDR Management, does it send over all entries in the CDR database or only records generated since the billing server was defined in CUCM?
