I came across a strange issue regarding cFWdAll, using the softbutton template it does not work (call can not be completed as dialled after third digit) but adding the number via CUCM (7.1(5) it works fine. The forwarding is done in the same partition so do not thing a CSS issue and is site specific.
They use the Dutch softbutton instead of English but according to the button template that button is cFwdAll), I mention this because I can not seem to get rid of the Dutch text even changing the common device config to an English one and rebooting the phone
Any ideas on the call forwarding?
thanks in advance
No the shared line does not introduce this kind of issue.
I reproduced the problem only changing the css in the call forward all settings at line level.
In the same raw of Call Forward all Option you should find Calling search space column.
On top of this column you should find the default setting that is "Use System Default".
The default setting is "with css configured" so you have to select a CSS able to call the destination you are forwarding all calls to.
What you're missing is the CSS under the Directory Number Forwarding section.
Go to the extension you're testing on, and next to the field: Forward all, select the appropriate CSS.
This ensures you can forward all calls to this extension to your desired destination.
Optionnaly, you may need to check the route patterns if you're forwarding to a non-registered with cucm destination.
Please rate if this helps