Change in trunk configuration

[hokokshun]

Hi,

I have a intersite trunk configre with 4 digit prefix - 6XXX. The other site change location and have to use a new prefix of 18XXX but the server IP is still the same.

I change the route pattern to my their number 18XXX and the siginifcant digit from 4 (original) to 5 ( see attached). But there is still no dial tone when i dial thier extension. Did i missed out anywhere to configure?

THanks.                  

[Aman Soi]

Hi,

Can u share the snapshot of route Patterns configured in CUCM?

regds,

aman

[hokokshun]

Here you goes.

[Aman Soi]

Hi,

I just wanted to have snapshot of what all Route patterns u have configured in Call Manager ?

Please also check do u have any Extension/DN which is configured with 1 as starting.

regds,

aman

[hokokshun]

Hi,

Yes. I do have other route pattern starting with 1XXX.

Thanks in advance.

[Aman Soi]

Hi,

I think this could be the issue.

can u try assigning other number to thid newly created RP?

regds,

aman

[hokokshun]

Hi aman,

I cant. the office over at 18XXX use these number and at another site, that office use 1XXX..

Need your advice.

[Aman Soi]

Hi,

If possible, try changing the Dubai one to more specific

regds,

aman

[hokokshun]

Hi Aman,

You mean like changing 1XXX to 12XX? they have number ranging from 11XX to 16XX... if this is the case, i have to create many trunks.

[Aman Soi]

Hi,

Can u try during maintenance hours changing route pattern  for Dubai to 1[1-6]XX and check?

regds,

aman