Changing Default System announcements in Unity Connection 9.1.2

[Sebast123]

Dear Experts,

I'm setting up Auto Attendant and we have two language options, with different sub-menu's.

We have the recordings in male voice. And when I route the an Input Option (lets say '2') to alternate contact number (lets say extn 500), we hear the default announcement "Wait while I transfer your call", which is in female voice.

Please advise how can we replace this announcement with a custom announcement. Similarly for error and invalid entries.

Also, I need to play these announcements in different language depending on the language selection. how can we achieve this.

Your help will be much appreciated. thanks.

[Jaime Valencia]

You cannot replace any system recording with your own, if you want them in other language, you need to install the locale.