IP Telephony and Phones

Hello,The touch screen on my 7970 phone is enabled but the touch does not work any suggestions what can be causing that is it a misconfugartion in cucm verion 8.5, misconfiguration on phone, or hardware issue? 

Hi,I have connected 4 pstn lines to vic2-4fxo on  2921 GW router (h.323) and tried to dial my cucm extension (connection plar 2100).i cant see any debug output  for (isdn q931, vpm signal,  voip ccapi inout). and when dialing from outside to pstn num...

We use PLAR for phone to phone calling in our business. We create PTs and CSS and associate them with Translation patterns, set to dial the preset called party number when one phone goes off hook.This works fine for 79XX phones however with the new D...

Dear Experts,I'm setting up Auto Attendant and we have two language options, with different sub-menu's.We have the recordings in male voice. And when I route the an Input Option (lets say '2') to alternate contact number (lets say extn 500), we hear ...

I am planning to refresh upgrade my existing CUCM 8.6 cluster to 10.5 in a 4 server cluster (1 pub and 3 sub) all virtualized. Just wanted to to check with the community before I begin the upgrade so that I will not make any mistakes. I am planning t...

Hi all, I could really use some help regarding this topic. Please allow me to explain the situation. Ok we have some endpoints that are not Cisco but cisco have developed cop files for CUCM and they are seen as a cisco device and register the same as...

There is an issue to access  the corporate directory from cisco 7911 phones. I have two types on phone, 7940 and 7911. In 7940 ,corporate directory is working properly but in 7911 it is not comming. It is showing an Error. Is any extra configuration ...

Hi AllI have installed a Cisco 8961 IP phone, we initially logged it on with a 7962 profile, when transferring a call, we had the option to resume it via a softkey!However the BLF's were not working with this profile, so I then created a UDP for that...

Befor applying license i am able to synchronize to the instances,once i uploaded license file to ELM i am facing the security error?       

My customer has been using a working switchport config that included the same VLAN no. for voice & access. This is supported and documented, e.g. here: http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/vlan/configurat...

DearsWhen you have access to OS Administration CLI, is it possible first to know all users been created on CUCM, Finally Is it possible to change any CM administration user privilege from from CLI or create a CM administration user to access CM admin...

High CPU utilization during non-peak hours in all the gateways. Process-http core is utilizing more CPU and it reaches to 99% and after sometime it automatically resolved and sometimes reload solves the issue. We are using contact centre and back o...

Dear All ,My customer running CUCM 8.6.2 , configured on it Local route group and device Mobility .The question now is how to force the user to use the resources of the location he existing in , I mean if user from branch X working today in branch Y ...

Hi again Cisco techs,Me again. 7912 cisco phone fails to register in cme 3.3 via IOS 12.4(25d)(C2691-IPVOICEK9-M),I reset the phone to factory reset. Then done cme_router(config)#telephony-servicecme_router(config-telephony)#load 7912 CP7912060000SCC...