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5
Helpful
4
Replies

CIPP 7841 does not register with CME 10.5

michal.psota
Level 1
Level 1

Hi,

I have serious problem with registration of IP phone 7841 in CME 10.5 in my lab environment.

I am totally frustrated with it for several days and cannot find any solution or advice

on Cisco forums as well as on Internet. I tried almost everything what I found:

reset config on the phone - did not help

load another firmware to phone via separate TFTP - did not work at all

upgrade CME from 10.0 to 10.5 - did not help

The phone still says "Unprovisioned" on the display. I am absolutely lost.

Here are parameters of my lab:

Router - physical c2911 box, IOS 15.0(1r)M16, Image: c2900-universalk9-mz.SPA.154-3.M6a.bin, CME version 10.5

Phone - IP Phone 7841 with sip78xx.11.0.1SR1-2 (preinstalled from factory)

Here is relevant config from the router:

version 15.4

!
hostname CME1
!
ip dhcp excluded-address 10.0.0.1 10.0.0.100
!
ip dhcp pool voip-pool
network 10.0.0.0 255.255.255.0
option 150 ip 10.0.0.5
default-router 10.0.0.5
!
voice-card 0
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
!
voice register global
mode cme
source-address 10.0.0.5 port 5060
max-dn 20
max-pool 10
load 7841 sip78xx.10-4-1SR2-85-3PCC.loads
authenticate register
authenticate realm all
logo load
file text
create profile sync 0111849074631201
!
voice register dn 1
number 1000
allow watch
!
voice register dn 2
number 1002
!
voice register dn 4
number 1004
!
voice register pool 1
busy-trigger-per-button 1
id mac 0076.861B.DA37
username Misak password 1234
codec g711ulaw
no vad
!
hw-module pvdm 0/0
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 10.0.0.5 255.255.255.0
duplex auto
speed auto
!
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
ip tftp source-interface GigabitEthernet0/0
!
tftp-server flash:/kern2.78xx.10-4-1SR2-85-3PCC.sbn alias kern2.78xx.10-4-1SR2-85-3PCC.sbn
tftp-server flash:/rootfs2.78xx.10-4-1SR2-85-3PCC.sbn alias rootfs2.78xx.10-4-1SR2-85-3PCC.sbn
tftp-server flash:/sboot2.78xx.10-4-1SR2-85-3PCC.sbn alias sboot2.78xx.10-4-1SR2-85-3PCC.sbn
tftp-server flash:/sip78xx.10-4-1SR2-85-3PCC.loads alias sip78xx.10-4-1SR2-85-3PCC.loads
tftp-server flash:/SEP0076861BDA37.cnf.xml alias SEP0076861BDA37.cnf.xml
access-list 23 permit 10.10.10.0 0.0.0.127
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
gatekeeper
shutdown
!
!
telephony-service
max-ephones 10
max-dn 10
ip source-address 10.0.0.5 port 2000
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Mar 02 2017 11:02:05
!
end

I enabled following debug commands:

debug tftp events
debug ccsip messages

and the result is attached.

Is there anyone in Voip world who can help me, otherwise I will give it up and start with carott growing .

Many thanks to all in advance !

Michal

1 Accepted Solution

Accepted Solutions

Hi Michal,

As mentioned by critchey880, you missed to bind the dn to the voice register pool. Also phone type is missing.

So try the following:

voice register pool 1
number 1 dn 1
type 7841

Then go to

voice register global

no create profile

create profile. 

Reset the phone

You can check whether the phone config is built using the command "show voice register tftp-bind"

HTH

Rajan

Pls rate all useful posts

View solution in original post

4 Replies 4

critchey880
Level 1
Level 1

I am no expert but I do see a few things that stick out:

No DN associated with the pool you created

You say your using 11.0 firmware pre-installed but your telling the phone to load 10.4.  Which is it actually running?

Hi Michal,

As mentioned by critchey880, you missed to bind the dn to the voice register pool. Also phone type is missing.

So try the following:

voice register pool 1
number 1 dn 1
type 7841

Then go to

voice register global

no create profile

create profile. 

Reset the phone

You can check whether the phone config is built using the command "show voice register tftp-bind"

HTH

Rajan

Pls rate all useful posts

Hi Rajan, 

many many thanks, I am surprised how can I forgot on such thing as number binding.

Now it is working perfectly. I am sorry for stupid post, you helped me a lot !

Best regards,

Michal

Glad it worked. Cheers.

- Rajan