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Cisco 2811 - NM-CUE Session Issues

Good evening, I am in need of expertise from someone with knowledge of the NM-CUE.


The issue is, I am unable to connect to it via the internal session:


service-module Service-Engine 1/0 session 
Trying, 2066 ... 
% Connection timed out; remote host not responding


I have followed Cisco's documentation on this to no avail. I am running IOS Version 15.1(4)M12a with CME Version 8.6 installed on a Cisco 2811.


This is the configuration:


Service Module is Cisco Service-Engine1/0
Service Module supports session via TTY line 66
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
cisco service engine 2.1.0
Module Reset Statistics:
  CLI reset count = 2
  CLI reload count = 0
  Registration request timeout reset count = 0
  Error recovery timeout reset count = 0
  Module registration count = 62

The last IOS initiated event was a cli reset at 15:53:00.944 gmt Thu Nov 28 2019
interface Service-Engine1/0
 description connection to nm-cue
 ip unnumbered FastEthernet0/1
 service-module ip address
 service-module ip default-gateway
line 66
 no activation-character
 no exec
 transport preferred none
 transport input all
 transport output all
ip route Service-Engine1/0 permanent

I am able to reach the GUI via HTTP and get the message "System is not initialized. Only Administrator logins are allowed." It is my understanding that the username and password for this has to be set in the CUE CLI, which I cannot due to the above reasons. I am unable to find the default passwords and have tried admin, cisco etc.


Anyone able to shed light on this would be most valuable as I am unsure where to go now.


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