Cisco 7942 not booting

[ErikJanssen]

Hi guys,

I just jointed a company which uses Cisco IP Phones.

I have a Cisco IP Phone 7942 which not seems to be booting.
When connecting the phone all lights are blinking as on any other Cisco IP Phone,

But on this phone the screen/menu is not loading. It just stays blank.

Looks like the software is not starting.

How can I get this Cisco IP Phone to life?

Any help would be appreciated.

[Sadav Ansari]

Connect phone any working port if still having same issue like stuck on upgrading, Cisco logo & blank screen  that’s means phone having bootstrap loader issue(firmware of phone which is stored on flash memory of ip phone corrupted), so raise RMA in this case.

[Sadav Ansari]

Connect phone any working port if still having same issue like stuck on upgrading, Cisco logo & blank screen  that’s means phone having bootstrap loader issue(firmware of phone which is stored on flash memory of ip phone corrupted), so raise RMA.

[NischalKanaye20451]

hi uhm is there a way for you to fix the ip phone on your own