IP Telephony and Phones

Hello, i have a question regarding presence status. For users who have Jabber i understand that with the appropriate configuration Presence status for other clients or devices will be available. What about users who only use IP Phones? Is there somet...

Hello.Cisco Phone 9971 need to connect externally using anyconnect in FTD.And phone that is connected to CUCM using anyconnect must have static IP.This is my topology. Actually, I already done test ASA 5512-x, (not FTD). Cisco Phone connection was su...

I have recently had our remote users upgrade to Jabber 12.9 on their Macs because of the added Park option on calls which we use heavily in our department. One of our remote workers brought a concern to me last week that she no longer has the option ...

Fax doesn't work when using PRI. we use ATA to connect fax and our gateway is MGCP. 

we have deployed one cisco unified cme  for customer after configuring all the requirements from ITSP for out-bound call we are not able to make calls...below are the " output for the configuration and debug for voip dialpeer " kindly suggest if any ...

I can’t connect my iPhone to my Cisco IP Phone 8865’s Bluetooth. It doesn’t find it when scanning yet it fiends other audio devices. model: CP-8865-3PCC-K9Software Version: sip8845_65.11-2-1MPP-630.loads

VoiHi everybodyI have a E1 CAS configured in a voice enabled router. Users comply because they don't see the caller phone number (ANI). Originally the configuration of the E1 was the following: controller E1 0/0/1framing NO-CRC4 ds0-group 1 timeslots...

Hello all. I cannot find any specific information from CIsco that states Expressway 12.5 or 12.6 is compatible with CUCM 12.0.1SU3CSR12.0 recommended expressway version is x8.11.2. Does it mean expressway 12.x is not compatible? Can anyone confirm th...

weird issue it just started happening few days ago out of nowhere,  the usual procedure to make a phone call by most of my users is to pick up the handset listen to the Tone and dial out 9,xxxxxxxxxx, that only works on the default line or Line 1, if...

Hello all. , if somebody clicks a Phone number in an outlook signature that is prefixed say 123 is there a way we can get call manager to strip the 123 from the signature hyperlink for example say a number is 1234567 so we only want jabber to call 45...

Hi  I have my cucm 12.5 with Ext Mob, the issue I see  is, if I don't log out from the ext mob service and I restart my phone from the CUCM or I unplugged my phone from the network, I still see the user logged in with the ext mob. Thanks. 

Having an issue with one of our sites (90) total where all sites use a centralized sip service at our corporate office (also where CUCM's reside).  All of the sites are connected by a VPN Internet Connection back to corporate.  The one site's issue i...

Is it possible to format the storage on an 8821 using the power on keypad sequence and then install firmware via USB?

Hi,I have a cisco prime licence manager  11.0.1.21900-11, i have recently upgrade my cisco unity connection to 11.5.1.18900-97. But since, i have in prime licence manager an application error "Application error licences cannot be migraged".Have you a...