Solved: Cisco 8800 Series Firmware Update

Maria Riaz · ‎05-25-2021

Hi,

I have Cisco 8851 and 8865 Phones for my organization. I want to Upgrade their firmware to MPP. How can I do it? Moreover what are the Prerequisites for a device for this to be done?

Regards,

Maria Riaz

Jaime Valencia · ‎05-25-2021

If you're running enterprise FW, you want to migrate, not upgrade, they're not the same thing.

All the details can be found at upgrade.cisco.com, thoroughly read the documentation before anything else to understand technical and licensing requirements.

If you're already running MPP and just want to upgrade to a newer release, then all you need is the FW and a TFTP, refer to the MPP admin documentation.

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎05-25-2021

If you're running enterprise FW, you want to migrate, not upgrade, they're not the same thing.

All the details can be found at upgrade.cisco.com, thoroughly read the documentation before anything else to understand technical and licensing requirements.

If you're already running MPP and just want to upgrade to a newer release, then all you need is the FW and a TFTP, refer to the MPP admin documentation.

HTH

java

if this helps, please rate