08-31-2018 01:21 PM - edited 03-18-2019 12:31 PM
We just started using new Cisco 8821 phones and I am already seeing design flaw with steel plate at the bottom of the phone (where charging cable plugs in). It almost looks like they have glued this plate and on 4 phones, it popped out. Luckily, they are still under warranty so I got them replaced.
Just passing this message and hoping it would get to someone in Cisco design/support team.
08-31-2018 06:00 PM
08-31-2018 06:48 PM
08-31-2018 06:03 PM - edited 08-31-2018 06:04 PM
@G3261 wrote:
We just started using new Cisco 8821 phones
Use firmware 11.0(3)SR6.
It's not the best-of-the-best firmware but it's the only one that makes the phone "usable". (Anything else will make you swear like a sailor.)
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