02-08-2010 12:22 PM - last edited on 03-25-2019 07:56 PM by ciscomoderator
Hi,
We just got few 9971 phones and we were trying to configure them in our cluster although there is no drop down for 9971 phones, we tried to configure them as sip phones but still not registering correctly does anybody knows how to configure or add this phone to our cluster ? thanks, by the way our ucm version is 7.1.3, thanks
Solved! Go to Solution.
02-08-2010 12:41 PM
Hi Cesar,
You will need 7.1(3a)su1
Cisco Unified IP Phone 8900 and 9900 Series
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note You can install Cisco Unified Communications Manager 7.1(3) or 7.1(3a). After you install one of these releases, you must install Cisco Unified Communications Manager*** 7.1(3a)su1. ***
Cheers!
Rob
02-08-2010 12:41 PM
Hi Cesar,
You will need 7.1(3a)su1
Cisco Unified IP Phone 8900 and 9900 Series
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note You can install Cisco Unified Communications Manager 7.1(3) or 7.1(3a). After you install one of these releases, you must install Cisco Unified Communications Manager*** 7.1(3a)su1. ***
Cheers!
Rob
02-09-2010 04:56 AM
Thanks Rob!, you are always correct thanks a lot for your time!
02-09-2010 06:02 AM
Hi Cesar,
You are most welcome my friend
Cheers!
Rob
PS: Thanks for your kind words!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide