cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
548
Views
0
Helpful
2
Replies

Cisco Attendant Console Standard

Hi everyone,

I Have a customer that has two attendant console standard version 11 installed in your environment, it's working fine, but they want to use the USB Headset connected on PC to answer the calls, is it possible?

Tks

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

AC is not a soft phone it's a client only that control a phone. If you want to use AC with soft phone then they will either need to log onto IP Communicator or Jabber client with the AC instead of physical phone.

View solution in original post

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

AC is not a soft phone it's a client only that control a phone. If you want to use AC with soft phone then they will either need to log onto IP Communicator or Jabber client with the AC instead of physical phone.

Chris Deren

Thanks for your answer,

Ok, So, I'll install the jabber to permit that they use the headset on their PC and will stay all ok.

Thanks a lot