Cisco CallManager 7x Ata4: port is slow to respond, please be patient (Status 0x80)

[Christian Quiroga]

Hello..... I have Cisco CallManager 7.1.5.33900-10  and server IBM HW Platform : 7825I4.

Every time we restart the server, this shows the error: Ata4: port is slow to respond, please be patient (Status 0x80) while the system is in Bios.

ata4 is the CD-ROM unit.

CD ROM unit is working good when i boot from CD or when system is completely up, because i can install software upgrades, locale upgrades etc.

Can anyone help me on this or point me in the correct direction. I think that this is a Bug or something like that.

Please see attach the picture.

Thanks.

[Manish Gogna]

Hi Christian,

You can run the IBM DSA diags or try to apply the latest firmware as described in the following link

https://supportforums.cisco.com/document/49511/updated-16-february-2011-ibm-7816-i4-782x-i4-filesystem-errors

Manish

[Christian Quiroga]

Hello Manish,

Thanks for your time and response about this. However i see that your link is about Hard Drive related issues with  firmware lower than 3B06. And our system has firmware 3B07.

I see this error is more related to CD ROM device but i don´t find post or information related to this exact error message.

If someone has experienced this same issue (same error message) please let me know what steps can i follow to solve it.

Thanks a lot.