Cisco CP7821 phone and CME10.0

Mike Buyarski · ‎03-21-2014

We have a brand new CME system and we have 2 CP7821 phone for common area's but i cant seem to find anything on how to get them to work. in fact when under telephony-service i run the "load ?" and that model is not even listed as a option. how then to i get those phones working?

Brian Meade · ‎03-21-2014

CME currently doesn't support the new 7821/41/61 model phones. This support should be added in a future CME release.

Mike Buyarski · ‎03-21-2014

well thats a bit annoying our director is wanting this system to be installed next week. so your saying we are SOL for those phone for now.

Brian Meade · ‎03-21-2014

You may be able to add them as a generic SIP endpoint. I don't have one of these phones in front of me but it should work as along as you can configure a SIP username/password on them.

Jaime Valencia · ‎03-21-2014

You can try the fast track feature for them

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmeroad.html

HTH

java

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