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faiqmahdi
Beginner

Cisco CUCME 12.0 SIP Phone Wrong Date & Time

Hi Folks

We have CUCME 12.0, we have SCCP and SIP Phones deployed. SCCP Phones have correct time whereas SIP Phones have wrong date and time 01/01/1982

NTP Server is Ok, please find below some details:

Router#show telephony-service
CONFIG (Version=12.0)
=====================
Version 12.0

Router#show ntp status
Clock is synchronized, stratum 1, reference is .LOCL.
nominal freq is 250.0000 Hz, actual freq is 249.9991 Hz, precision is 2**21
ntp uptime is 7542600 (1/100 of seconds), resolution is 4016
reference time is DD2D9880.93C8EA05 (16:41:36.577 UAE Thu Aug 3 2017)
clock offset is 0.0000 msec, root delay is 0.00 msec
root dispersion is 0.42 msec, peer dispersion is 0.23 msec
loopfilter state is 'CTRL' (Normal Controlled Loop), drift is 0.000003320 s/s
system poll interval is 16, last update was 14 sec ago.

Router#show ntp associations

address ref clock st when poll reach delay offset disp
*~127.127.1.1 .LOCL. 0 3 16 377 0.000 0.000 0.232
* sys.peer, # selected, + candidate, - outlyer, x falseticker, ~ configured

Router#show clock
16:41:59.229 UAE Thu Aug 3 2017

SIP Configuration:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
early-offer forced
!
!
voice register global
mode cme
source-address 10.40.30.2 port 5060
max-dn 30
max-pool 20
load 9971 sip9971.9-4-2SR3-1
load 8961 sip8961.9-4-2SR3-1
authenticate register
authenticate realm abc.com
timezone 35
date-format D/M/Y
hold-alert
voicemail 4220
tftp-path flash:
create profile sync 0007294848330536
camera
video
auto-register
!
!
voice register dn 1
number 401
allow watch
name ABC
shared-line max-calls 16
label Ext-401
mwi
!
!
voice register pool 1
id mac D0C2.82D0.7186
type 9971
number 1 dn 1
cor incoming USER-INTERNATIONAL default
presence call-list
dtmf-relay rtp-nte sip-notify
username 401 password 123
codec g711ulaw
no vad
camera
video
privacy off
!

I have also tried the following but nothing helped,

voice register global
ntp-server 10.40.30.2 mode directedbroadcast


Please let me know if anyone has gone through this.

4 REPLIES 4
Not applicable

Hi faiqmahdi,

I have this problem too. Did you get some update about this issue?

Badly struggling but not able to find any solution, I tried with different SIP Phones but the same problem. 

nai
Beginner
Beginner

Hi faiqmahdi,

Did you ever get this resolved? We have also struggled with this issue. I was able to get the time syncing to our 9971 (and 9951) phones correctly by downgrading the phone firmware to 9.4.1.9 (from 9-4-2SR3-1) while keeping CME at 12.

Thanks

Hi 

Still same issue not able to find any solution. 

 

 

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