After upgrading CCM for DST, etc patches we have 1 7970 model phone that is not coming back up. Servers were upgraded Friday night and on Monday morning, one of the phones was still showing as Not Found in CCM and when we went to the phone it had Upg...
Forum Posts
Hello We recently have been testing mobile remote access, MRA, for some of our users and have run into an odd situation. When we add an additional DN to a telephone and that phone is taken home and connected via MRA, the 2nd line on the phone will n...
Agents in Bangalore are using soft phone which is registered to US CM. When i call US mobile from this softphone by sitting at Bangalore, it is a local call. Is this allowed?
I had to export my CDR to a CSV file format, but the exported data isn't legible or usable. Are there any tools or ways to manipulate this data?
Hello, We have a bunch of users in the Philippines who currently have local phone numbers and are registered with our APAC cluster. However, a request has been made to give them an additional line with a US number (so they can make and receive call...
Resolved! IP Communicator and dialing out
Hello, I am trying to configure my IP Communicator, and frankly, I have no idea what I'm doing. I've managed to configure it far enough that it works for internal extensions, but not making external calls ("Your call cannot be completed as dialed"...
Noticed a new "initial" icon in the header (top left side) next to External phone # mask on 8845s (new deployment). This icon changes with the line text; can this be removed? What is it? Why is it there? Can it be changed to something else? circl...
Working on an older CUCM (BE5K running 7.1.3) which has 2 H.323 gateways configured. The second gateway has 4 POTS lines connected to a 4 port FXO with this basic configuration: voice-port 0/0/0 description Line 1 connection plar 1000 voice-po...
Resolved! Alternate URL Dialing method
CUCM 11.5 Dx80 CE I have a URL, i.e. 7e45ab-1245......@ address.com that works fine when entered manually to call from the Dx80. I want to make this a favorite. I added the number to my corporate directory, but when it syncs to the Dx80, it only pu...
Can we get voicemail services without Cisco unity connection ? Our plan is to integrate CUCM with exchange servers for voicemail without unity connection servers . Is that possible ? If yes then please share documentation for the same.
Does this license have an e-delivery option?
I configured NTP for my IP phones, all phones models take the correct time except CP-7821 which takes incorrect time (3 hours extra) note that I am using Asia/Kolkata Timezone. the version I am using for 7821 is cmterm-78xx.10-3-1-12. and CME versio...
Hello , Can someone answer to my query? We are about to deploy a Call manager server locally in Bangalore (India) to register all our endpoints to the local server as per DoT. If I have a server here in India location can I host remote branch si...
I am having a customer request to disable the voicemail function of some of the phones, registered in the CME(CME 10.5). They do not want to have the call transferred to voicemail after a couple of rings - the phone must continue ringing until someon...
The story is, that I’m using auto-registration on my mixed-mode cluster together with self-provisioning, which works fine. Just confused by the Phone Security Profile (PSP) A normal Model dependent PSP has Transport Type (UDP,TCP,TLS), CAPF Setti...
