Cisco Error cisco error resource unavailable unspecified

[Rohit Khajuria]

HI All

Thanks in advance !!!!

I am facing a problem in my environment . A range of numbers is not recieving the calls from outside the cluster, i.e. PSTN.  

I have a range lets say 21232xxx and 21232yyy. I am facing issue with 21232xxx but not with 21232yyy. when I turned on the q931 debug, i revieved an error RESOURCE UNAVAILABLE UNSPECIFIED.

Could anyone please help me out on this ?

Regards

Rohit KHajuria

[Manish Gogna]

Hi Rohit,

Check for any unassigned DN's using Call Routing > Route Plan report for the DN range in question.

Are these calls for xxx and yyy extensions coming in through same Translation pattern or gateway? If yes then please provide a debug for a good and bad call , else check the CSS, partition and any called party transformation mask settings on cucm for inbound call to yyy.

HTH

Manish

[Rohit Khajuria]

HI Manish

yes, xxx and yyy extensions are using the same translation pattern and gateway. Apart from that also CSS and Partitions configured are same .