05-17-2011 03:28 PM - edited 03-16-2019 05:00 AM
hi all
i have a question regarding default device profile. as per cisco documentation (http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsem.html#wp1409104) "You can configure a default device profile for each Cisco Unified IP Phone that you want to support Cisco Extension Mobility. The phone takes on the default device profile whenever a user logs in to a phone for which that user does not have a user device profile." i have a user who doesnot have a device profile and logged into cipc getting error "Login is unavailable (205)", as per this documentation (http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsemcc.html) User profile is absent, Occurs when the user profile information could not be retrieved either from the cache or from the database.
my question is i cannot login to extension mobility without user device profile. as per cisco documentation above i should be able to and since there is no user device profile, the default device profile (7940) should be used.
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05-18-2011 07:42 AM
I think you're getting this wrong.
Each and every user you want to use EM needs to have a EM UDP. When you create the UDP you bind it to a certain phone model.
If you log into a matching physical phone which has the same phone model as your UDP, you get all the config and functionality you've done.
If you want to log into any other phone model which is not the same as your UDP, then you need to create EM default device profiles for that phone model so you can configure the basic layout you want the user to have (lines/speed dials, etc).
But simply put, if a user doesn't have a UDP he cannot use EM.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
05-18-2011 05:23 AM
anybody ??
05-18-2011 07:42 AM
I think you're getting this wrong.
Each and every user you want to use EM needs to have a EM UDP. When you create the UDP you bind it to a certain phone model.
If you log into a matching physical phone which has the same phone model as your UDP, you get all the config and functionality you've done.
If you want to log into any other phone model which is not the same as your UDP, then you need to create EM default device profiles for that phone model so you can configure the basic layout you want the user to have (lines/speed dials, etc).
But simply put, if a user doesn't have a UDP he cannot use EM.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
05-18-2011 11:55 AM
thanks for clearing my confusion. it totally make sense now.
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