cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
799
Views
5
Helpful
3
Replies

cisco ip communicator no Rcvr Packets

r.docuyanan
Beginner
Beginner

Hi anybody can help? my cisco ip communicator has no Rcvr Packets hence producing one way audio, My set-up is

CME 3.3 IP Communicator 2.0, my IP communicator is connected to the Head End device using VPN client 4.0.5D, attached is the statistics

3 Replies 3

s.jankowski
Enthusiast
Enthusiast

IP Address Auto-detection URL was not configured

Audio IP address settings can be viewed and configured from the Cisco IP Communicator interface by choosing: Right-click > Preferences > Audio > > Network... > Audio IP Address.

> -If you see that it is failing when calling ipphone locally check the port > that it is using (you can provide me with the traces for that one). -please once the problem is present run the sniifer traces on the PC and see do you see any packets coming, if you do move to the GW and check there as well where they are destinated to. Basically check where on the network they get lost or redirected.

jason-calbert_2
Participant
Participant

Have you checked to make sure all the ports are open for RTP. here is a link with the ports.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801a62b9.shtml

HTH

Please rate helpfull posts

Tony Huynh
Enthusiast
Enthusiast

Hi,

Prior to CME 4.0, Ip communicator use with CME resulted in one way audio. CME 4.0 was the first version to support IPC. So you may want to upgrade to CME 4.0 to resolve the one way audio problem.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers