cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4606
Views
0
Helpful
7
Replies

Cisco IP Phone 3905 image downloading failure

I am using ISR4300 series router for CME.

3905 some phones showing image downloading....

Some phone image download failure 

 Image is attached

 

Pls help me with suggestions 

1 Accepted Solution

Accepted Solutions

R0g22
Cisco Employee
Cisco Employee
How many phones are affected ? Do you see a 192.168.1.100 IP address in the error ? Is your phone getting an IP address from DHCP ?

View solution in original post

7 Replies 7

R0g22
Cisco Employee
Cisco Employee
How many phones are affected ? Do you see a 192.168.1.100 IP address in the error ? Is your phone getting an IP address from DHCP ?

Tota we have 53 3905 model phone in our network. From 3 phones we are facing this issue.

3 set phone effected this issue

Debug the TFTP to see if they're getting the right image and if it's being transferred or not

HTH

java

if this helps, please rate

Please don't mark as solution yet.

Do you see a 192.168.1.100 IP address in the error ? Is your phone getting an IP address from DHCP ?


Yeh its getting ip from dhcp

This solution doesn't really help the rest of us with this same problem.  What was done to fix the problem?

Thanks.