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Cisco IP phone 7911 config

aashmawi
Level 1
Level 1

Hello,

I'm trying to configure my Cisco IP phone 7911 on the Cisco router (CME) 3.5.3 CISCO 2911/K9

but stuck in the upgrading page as attached photo and that's it.

I did all the configuration but still the same and the phone doesn't retrieve the data from the router

Any advice please?

 

4 Replies 4

M02@rt37
VIP
VIP

Hello @aashmawi,

please provide this output during an upgrade process:

# debug tftp events

Best regards
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aashmawi
Level 1
Level 1

Hello M02@rt37 ,

Could you please tell me how can I do this?  It is by command or what ?

yes @aashmawi 

it is a command

# debug tftp event

on your router CME

Best regards
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aashmawi
Level 1
Level 1

It doesn't work

What shall I do?