Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I'm building a cucm deployment that is a takeout of an old Avaya analog PBX and we're trying to replicate some of the old analog "features". The current system has sidetone on the handset and the end user is asking if it's possible to do with the new...
Looking to preform a bulk inport of 58 CTI_port phone device types and my process was an export of the same all detailspopulated the sheet with the list of lines that needs to be forwarded, I saved file as CSV UTF-8 (comma delimited)I also change the...
I have been registered into a hunt group but still cannot pick up calls from my hunt group. I however get a "There is call available for pick up." notification on my screen but is not allowed to pick up and listen to the call. Anyone encountered simi...
Hi, I have a customer with BE6000 M4 servers who is looking to replace the hardware as End of Support was reached back in June 2023. The latest version of the UCS C-series is the M7 but no BE6000 or BE7000 servers based on that hardware seem to have ...
Dears,I have an ECHO digital phone with the specifications mentioned in the below picture. My question is, can the digital phone work with ATA, VG202, VG204, and VG310?
Hello, It is observed that for multiple Iphone 15 with IOS 17.1 and IOS 17.2 that for any call made from the Iphone 15 to any directory number that is housed within a Cisco CUCM PBX v 14 that there is no ringback tone observed as audible on the Iphon...
Hello folks, I have a significant number of Jabber for Windows users and would like to have it launch on startup. Ideally, I want this to be included in a standard desktop build or as a packaged application that is deployed through Microsoft SCCM ...
Hello, We are currently running on an early 2021 Jabber version and we would like to update to Cisco Jabber 14.0.2. The last time we updated versions, we had several issues with logins to Cisco Jabber. After installing new Jabber versions we had to...
Jabber Version - 14.1.3.57304CUCM Version - 12.5.1.14900-63Users are reporting, very infrequently, that Jabber will perform a cold transfer on two parties instead of a full conference when pressing the "Merge" button. The exact procedure that has tw...
In the CUCM CDR Analysis and Reporting, Device Report -> Hunt Summary and Hunt Pilot Detail are not the same data Issue 1: Hunt Pilot Summary, the data is blank "sometimes" I generate the report (the heading of table is exist but the content is none)...
Hi everyone- I need help on some decisions. A few months ago i got some Cisco 3CPP Phones. They where brand new phones. Then I relisted I need The Cisco CUCM software if i want to make my life easy. Is there any way that I could use the CUCM software...
Hello,We have a secure CUCM 12.5 cluster, and we are deploying a new site with SIP trunk to Telco.When we receive a call, it shows secure (with the lock icon on the IP Phone), but if we put the call on hold, or perform a transfer, the call will becom...
I have tried downloading and install RTMT from CUCM, but it will not install onto my computer. There is no error's or anything, the progress bar for unpacking hits 100% and then nothing else happens. Is there an updated version of this tool somewhere...
I purchased a ATA190 hoping that I could use it in standalone mode without using CUCM. The firmware is the original 1.1.0 (006). I have read that the web interface with this firmware is not good and I have been trying to upgrade it. The only file tha...
Hello, I have a customer running CUCM 12.5 and they use ISE with 802.1X authentication for IP phones connecting to Catalyst switches. They use CAPF self-signed certs for this and they are installed in ISE as trusted certs. The CAPF certs were regener...
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