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Cisco IP Phone 8851 Key Expansion Module Configuration Problem

imran.khan1111
Level 1
Level 1

Hello All.

We Already Using Cisco 8851 IP Phone with Key Extension Module which works fine, now we buy two new Cisco 8851 IP Phone with Key Extension Module and i am trying to configure the same like previous configuration done by another engineer but on the phone screen its shows Un provisioned message, if i do not use logout-profile with configuration so the phone only is working without extension.

here is the old Configuration. not all configuration but the mail lines.

voice service voip

 allow-connections h323 to sip

 allow-connections sip to h323

 allow-connections sip to sip

 no supplementary-service sip handle-replaces

 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

 sip

  registrar server

  no silent-discard untrusted

  g729 annexb-all

voice register pool-type  8851

 xml-config maxNumCalls 4

 xml-config busyTrigger 2

 telnet-support

 gsm-support

 transport tcp

 num-lines 4

 addons 2

 description Cisco IP Phone 8851

 reference-pooltype 8961

!

voice register global

 mode  cme

 source-address 192.168.1.1 port 5060

 timeouts interdigit 3

 max-dn 200

 max-pool 110

 timezone 35

 tftp-path flash:

 create profile sync 124078985125320A

 camera

 video

!

voice register dn  104

 number 444

 name OPERATOR

 label OPERATOR

voice register pool  104

 logout-profile 1

 id mac 3820.5644.2164

 type 8851 addon 1 CKEM

 cor incoming internal-CALLS 1 701

 dtmf-relay rtp-nte

!

voice user-profile 104

 pin 12345

 user 444 password 444

 number 444 type normal

 speed-dial 1 300 label "Number_300" blf

 speed-dial 2 302 label "Number_302" blf

 speed-dial 3 303 label "MR_A_303" blf

 speed-dial 4 304 label "MR_B_304" blf

voice logout-profile 1

 pin 9999

 user ephone password 123456

 number 701 type normal

!

Thanks 

2 Replies 2

Amit23
Level 4
Level 4

Hello Imran,

please follow below link to configure module with 8851..

https://supportforums.cisco.com/discussion/12535011/how-configure-cisco-ip-phone-8800-key-expansion-module-kem-cisco-8851-call

Warm Regard's
Amit Sahrma

Hello Amit,

Thanks for the Reply as i mention before, the old 8851 with kem is working fine but now the new one is giving problem, i follow your link and apply but same message " UNPROVISIONED "

Picture of Phone is Attached

Regards

Imran