Cisco IP phone IP address unreacheble when clicked on it

[shyam2014]

HI All,

I am setting up few phones in a site and when I am clicking on the IP address of the phones in call manager it is saying the URL is not reachable.

While it should populate all the details regarding Network configuration and so on.

Is there a way to resolve this issue.

Thanks,

Shyam

[Terry Cheema · Accepted solution]

Hi Shyam,

On the device page there is setting under Product Specific Configuration Layout> Web Access

Make sure its enabled. Also check the checkbox override settings as per below screenshot:

-Terry

[shyam2014]

For this It was not enable be login to CAD using the agent extension that I configured on one of the line.