Cisco ip phone stuck in “configuring ip”

[lukeroy73]

Cisco ip phone stuck on “configuring ip” and “unprovisioned” this was started to happen after configuring linksys E2500. Do I need to adjust DHCP settings on the router or port forwarding? Please assist.

[M02@rt37]

Hello @lukeroy73 

DHCP server is enabled on the Linksys ?

[lukeroy73]

Yes it is enabled 

[Leo Laohoo]

Is DHCP Option 150 enabled? 

Is there a Voice VLAN available?

[lukeroy73]

150 enabled 

where can i see voice vlan?

[b.winter]

Dump question: Why don't you ask the questions related to Linksys devices in the forum of Linksys?
Just because the device you connect to the Linksys is a Cisco device, you ask the question in a Cisco forum?

The forum here only can provide general configuration considerations, but the information of how to actually configure the linksys device should be searched in the linksys docs, website, forums, ...

[Carlo Poggiarelli]

Hi,

It should be on VLAN Management menu.

Anyway.. did you define any VLAN on Linksys?

If you connect a PC with the same cable of the phone, do you receive an IP Address?

On which Call Control system should the phone register to? (CUCM , CME)

Please let me know

Regards

Carlo