Hello Unity connection experts,Someone calls our organization. A call handler offers a menu of few options. The caller choses one of the options and the call is forwarded to the destination. After 4 rings, the call is forwarded to voicemail. Here's ...
Forum Posts
Hello guys, I have a cisco 7821. I have recently converted it to 3pcc to use it with another provider, everything on the phone is working great, the one and only issue I am having is i can recieve calls and i can even talk or hear on those but the ph...
I have CUCME 14.1 running in a test environment for learning. I purchased an account with a SIP trunk provider that has 3 separate "lines":sip-uacredentials username 17772324654 password 7 1437534F496548072B3C202E075343 realm callcentric.comcredentia...
Hello, We are working on a project where we need to test SIP trunk between CUCM & OpenSIPS server. We have created trunk at CUCM end with ping enabled and trunk status shows "Full Service". We are making to make call from OpenSIPS endpoint to Cisco C...
Hi All,Is there any way we can automate daily tasks like creation of UDP , phones and soft phones.There must be a API available, please suggest. Thanks in anticipation!!
Hi, I have recently been asked to explore the possibility of automating telephone account creation in Cisco Call Manager, using scripting. Now although my scripting knowledge isn't great, one idea that was suggested was the use of .csv files? Any a...
Hi All, Need suggestions on possibilities of Automating Cisco phone (Add\Remove) process. To give a background, we have a Centralized deployment of CUCM with 1000+ Branch sites. We have a dedicated Local tech at each of these sites who works as hand...
My customer has CUCM ver 11.5 and I need to add several new Translation Patterns (TPs). From BULK there is not an option to add/update TPs. So I understand the procedure is this on ( I appreciate ANY correction or answers from doubts) I will EXPORT...
Hi everyone,Just rolled out a new system and first day in action I am getting reports of intermittent ring on a shared line. I have 7 SIP 8961 phones that all share the following DN:voice register dn 10 number 4000 call-forward b2bua busy 1000 call-...
Resolved! license non-compliance
We have an issue where our system is out of compliance due to one account being an enhanced plus account when we shouldn't have any. Two phones are assigned to the problem user, but when I try to remove one of the phones to anonymous or another user ...
I have a CUCM version 15.0.1.11900-2 I have two 8861 wireless phones. They work calling everywhere inside to a lan connected phone, outside to the PSTN but if you call between the two 8861 wireless devices there is NO audio. Codecs look fine , hold ...
Hello, We have a Ribbon device acting as an SBC between CUCM and MS Teams. On the Ribbon, there is a call forking feature, which means that when a call comes from MS Teams, the Ribbon forks the call—sending one leg to CUCM and another to the MS Teams...
The calls are dropped after 12 seconds with cause code 127 INTERWORKINGUNSPECIFIED Our CTI application is handling calls transferred to CTI route point, the call is answered, media connection is established and we use RTP stream to play a prerecorded...
Hello, I have a SIP trunk from my Service Provider (STC- Saudi Arabia). ITSP<------>CUBE<----------->SIP<--------->CUCM Cluster I have some problem during the call forward. Some calls are being forwarded without any issue: 1) A call from internal ext...
On CUCM version 11.5 the internal numbers use 4 digits ( XXXX) and they belong to partition "PTinternal". We need calls transferred from UNITY Auto Attendant to range from 7701 to 7799 go directly to their voice mail (without ringing) ONLY from 9:30a...
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