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Cisco Prime License Manager : Application Error

Guillaume Roche
Level 1
Level 1

Hi,

I have a cisco prime licence manager  11.0.1.21900-11, i have recently upgrade my cisco unity connection to 11.5.1.18900-97. But since, i have in prime licence manager an application error 

"Application error licences cannot be migraged".

Have you an idea how to resolve this problem.

In the log of cisco prime license manager i have the following warning : "2020-08-28 09:17:12,840 WARN [Sap-11] Product - Failed to getUsage data from product"

 

Thanks for your help

Best regards 

Guillaume

 

 

1 Reply 1

Have a look on BUG ID  CSCvh01215. upgrade the PLM too.

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvh01215



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