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Cisco Spark SIP Logs

parzee_forums
Level 1
Level 1

How can I retrieve SIP logs from Spark client?

I know Spark uses TLS hence a packet capture is not an option.

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please check the following

https://help.webex.com/docs/DOC-4092#jive_content_id_Cisco_Spark

Additionally, on Windows PC you can also check the client logs under the following folder

Users\UserName\AppData\Local\CiscoSpark

HTH

Manish

View solution in original post

2 Replies 2

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please check the following

https://help.webex.com/docs/DOC-4092#jive_content_id_Cisco_Spark

Additionally, on Windows PC you can also check the client logs under the following folder

Users\UserName\AppData\Local\CiscoSpark

HTH

Manish

Once you send feedback , we can fetch the logs for you from CCM portal

Regards,
Lokesh K. Lal
Engineering Product Manager
Cisco Systems Inc.

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