Can someone please help me?
We moved to exchange hybrid office 365 and we cannot get the Cisco Unity Voice Mails sent to office 365 mailboxes after migrating mailboxes from Exchange 2010 to Office 365.
I get a timeout error and "failed accessing SXXX@domain.com on outlook.office365.com" :
Severity Issue Recommendation Details
The validation results for the user unified messaging service account SXXX@domain.com with service O365 are the following: Service "O365": AuthenticationMode=[Basic] [use HTTPS/no-validate] Search Domain=[outlook.office365.com] Site=[.] Types=[Exchange 2007 or above] [use LDAP] Username=[XXX@XXX.onmicrosoft.com]
Searching the network Successfully connected to Exchange CAS server (https://outlook.office365.com/autodiscover/autodiscover.xml) from cache
Found Exchange server SXXX@enprotech.com will be accessed at Exchange CAS server outlook.office365.com
The server domain name can be resolved.
Unhandled value Succeeded = 0
Failed accessing SXXX@enprotech.com on outlook.office365.com . Diagnostic=[Timeout was reached -- Operation timed out after 10000 milliseconds with 0 bytes received] Verb=[POST] url=[https://outlook.office365.com/EWS/Exchange.ASMX] request=[<?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header> <t:RequestServerVersion Version="Exchange2007_SP1"/> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>SSalem@enprotech.com</t:PrimarySmtpAddress> </t:ConnectingSID> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <FindItem xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" Traversal="Shallow"> <ItemShape> <t:BaseShape>IdOnly</t:BaseShape> </ItemShape> <IndexedPageItemView MaxEntriesReturned="200" Offset="0" BasePoint="End"/> <Restriction> <t:Not> <t:Or> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Note.Custom.Cisco.Unity.Voice"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Note.Custom.Cisco.Unity.DR"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Note.Custom.Cisco.Unity.NDR"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Note.Custom.Cisco.Unity.RR"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="REPORT.IPM.Note.Custom.Cisco.Unity.DR"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="REPORT.IPM.Note.Custom.Cisco.Unity.NDR"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="REPORT.IPM.Note.Custom.Cisco.Unity.IPNRN"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Canceled"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Resp.Tent"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Resp.Neg"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Resp.Pos"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Schedule.Meeting.Request"/> </t:FieldURIOrConstant> </t:IsEqualTo> <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass"/> <t:FieldURIOrConstant> <t:Constant Value="IPM.Appointment"/> </t:FieldURIOrConstant> </t:IsEqualTo> </t:Or> </t:Not> </Restriction> <SortOrder> <t:FieldOrder Order="Ascending"> <t:FieldURI FieldURI="item:DateTimeReceived"/> </t:FieldOrder> </SortOrder> <ParentFolderIds> <t:DistinguishedFolderId Id="inbox"> <t:Mailbox> <t:EmailAddress>SSalem@enprotech.com</t:EmailAddress> </t:Mailbox> </t:DistinguishedFolderId> </ParentFolderIds> </FindItem> </soap:Body> </soap:Envelope> ] response=[]
The system successfully performed a calendar operation.
The connection time for the operation calendaring is 0.28 seconds.
