06-05-2018 08:12 AM - edited 03-17-2019 12:57 PM
Hello,
I have an Auto Attendant I created and under the Greeting Standard I have the checkbox to "allow transfers to Numbers not associated with Users or Call Handler" checked, I modified the restriction tables to allow transfers to the extension numbers ?????, and I get the message "You cannot be transferred to this number. Check the number and try again".
In that same AA i have a call tree for example that says For sales press 1, for customer service press 2, and I have them to transfer to an extension in the same range ????? and that works, but when i dial an extension i want it doesn't.
10-13-2023 12:54 PM
I have this problem too , allow some extenstions and send that audio to another extensions
10-16-2023 04:47 AM - edited 10-16-2023 04:47 AM
In addition to the standard Inbound Calling Search Space on the CUC SIP Trunk configuration page in CUCM, do you also have CSSes configured for:
These are required for the calls you are describing, and their effect (and their requirement) are not clearly explained in the integration guide.
Maren
10-16-2023 06:35 AM
Hi Maren
In my case the trunk has all parameters but in the call handler, in the caller input i have check the option to ignored more digits, in my case all numbers if we can transfer example with 6 the second number is block, so in my case tahta was the problem.
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