Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello everyone, I work for the get air call center that takes care of all of the get air locations worldwide. Our company provides us with cisco 303 IP phones which are very useful and practical, they meet the requirements needed to go through with t...
Hi I have two callmanager the firts callmanager is callmanager express 4.0 and the other is a callmanager 4.1 the forwanding between numbers internals is working. The extension number for callmanager 4.1 is 2.. and the extension number for callmanag...
FolksUpgrade CUE - followed the procedure - 9.X to 10.X upgrade to the letter. After upgrade, I can use the CLI to login but GUI not working. I notice the module fast 0 has the correct address but an interface fast 1 - seems to have a DHCP from the r...
Is there a SIP test tool that can customize the SIP request line? For example, VVB adds custom tag "aai" in the request line. Is there a tool I can emulate this (add customized tag to request line) without installing VVB? Thanks! INVITE sip:1234567...
Hi team,I have been asked to investigate cisco JTAPI where our priority is grab the agent ID to connect calls to agents. I have set up the jtapi samples repo working locally - https://github.com/CiscoDevNet/jtapi-samples - to test calling from jabber...
Hi,I'm trying to configure a CUBE to route calls between 2 VoIP systems.I have one problem because one of these 2 systems has two posible destinations (due to redundancy). I mean that the call must arrive to two different ip, but it can't be at the s...
We are now seeing intermittent connectivity issues on computers connected to the PC port on our 7841 and 8841/8851 phones after a CUCM upgrade to version 14.0.1.13900-155. The phone firmware on the 88 series phones is sip88xx.14-2-1-0001-14 and sip78...
Hello, I am currently working on a TCL script that when triggered on an incoming call, will play a greeting, then wait 1-2 seconds, and play a pre-defined DTMF sequence to the original inbound caller.I have no problem having the script play that init...
We are currently undergoing the process of upgrading our Cisco Unified Communications Manager (CUCM) from version 12.5 (Service Update 1) to Service Update 8. i have a query pertains to whether a direct upgrade path is supported for this transition. ...
I've a UCM cluster v12.5SU5 in mixed mode. All registered phones have a LSC certificate.Initially all phones registered fine in SIP TLS Secure mode on port 5061 in Encryption mode.Now we have moved the servers and phones to a new location. The DNS na...
Hello. This is my first time configuring a Cisco phone, so I kindly ask for your understanding. After many attempts, I managed to configure the phone to connect to the SIP provider (zadarma.com). Let's say everything works fine except for one thing.I...
I have a problem that is repeated on a daily basis on the phone modelcp-9971System version: 9The phone picks up the phone on its own without a call comingAttached is a video of the problemCan someone help me solve the problem
I am looking for security scanning of Cisco phone systems for large businessAny recommendation, please
Hi everyone, Is it possible to determine who dropped the call first in the CUCM/UCCX. Is there a tools or CDR like to check it? Thank you Appreciate your response.
hi experts,i need to change time in CMS, but i received below error message Only use under the direction of Cisco Supportwhat shall i do?my command is just access config mode to change.
