cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
480
Views
0
Helpful
2
Replies

Cisco Unity Conection & schedules

Hi,

I'm facing some problems on unity conection & schedules and i'm not able to find a full documentation about how t works.

What I want to do

Playing specific greetings at 2 specific timeslots, Standard greeting rest of the day

Here is how i did it

I created a schedule called TEST with 2 schedules détails configured as mentioned below  :

  • noon every Weekday from 12:00 PM to 01:00 PM

  • non2 every Weekday from 01:30 PM to 02:00 PM

On the user testX, I changed the field "Active Schedule" to TEST but in greetings i still witout any view on neitheir noon nor noon2.

Any Ideas ? Suggestions or documentation link ?

Thanks for your help

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Managing Schedules and Holidays in Cisco Unity Connection 9.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsag100.html

Call Management Overview in Cisco Unity Connection 9.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsag040.html

You just need to enable the std and closed greetings on whoever you apply this schedule to.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Managing Schedules and Holidays in Cisco Unity Connection 9.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsag100.html

Call Management Overview in Cisco Unity Connection 9.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsag040.html

You just need to enable the std and closed greetings on whoever you apply this schedule to.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

It rocks !

Thanks for your help