05-15-2013 09:20 AM - edited 03-16-2019 05:20 PM
Hey All,
I'm able to see the settings for the Mailbox Store Size and Limit, but this is for the DB as a whole. Is there a way to view indiviual users's mailboxes and their limits, whether or not they are full and how many messages currently reside in them. Currently, the only way I've been able to check is to physically call into the voicemail and enter the password to hear certain mailboxes are full.
Is there a 3rd party tool that I woul dneed to find this information?
Any help would be greatly appreciated!
Thanks!
T
(Running Unity Connection 8.5)
Solved! Go to Solution.
05-15-2013 09:37 AM
Hey T,
You'll want to check out this Tool from the great suite of Unity/Unity Connection Tools
Connection User Data Dump (CUDD) Tool
The Connection User Data Dump (CUDD) is a Windows-based remote database administration tool available on the Cisco Unity Tools website. CUDD allows you to export specific information about users to a file that can be viewed or imported into another application, such as a database utility or Microsoft Excel. When the data is exported, the tool automatically creates a header row that lists the data type found in each column of the output, for ease of import into other programs.
The tool is available from the "Superb" Unity Tools site;
http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
05-15-2013 09:37 AM
Hey T,
You'll want to check out this Tool from the great suite of Unity/Unity Connection Tools
Connection User Data Dump (CUDD) Tool
The Connection User Data Dump (CUDD) is a Windows-based remote database administration tool available on the Cisco Unity Tools website. CUDD allows you to export specific information about users to a file that can be viewed or imported into another application, such as a database utility or Microsoft Excel. When the data is exported, the tool automatically creates a header row that lists the data type found in each column of the output, for ease of import into other programs.
The tool is available from the "Superb" Unity Tools site;
http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
05-15-2013 03:43 PM
Thanks Rob! Unfortuantely I cant currently get the application to run (Message I get when I attempt to run it after installing is "error in from load routine description=activex component cisco unity")
I havent had any real time to devote to troubleshooting why this error is occuring, and my quick searches are not pulling back anything specific. Have you seen this error when using it? I've attempted to install on 2 different machines, both result in the same errors. I have the IBM Informix drviers installed as well as specfied on
http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html. Both of my systems match the compatibility criteria too. I will be troubleshooting this further tomorrow morning and hopefully come up ith something, but if anyone has come across this, already did the heavy lifting and has a resolution for me, that would be awesome!
Thanks again Rob and all!
T
05-16-2013 05:56 AM
Hi T,
I have not seen that error
I would post up a new question in the Unified Communications
sub-forum
With a title of;
Connection User Data Dump error
Hopefully Mr.Lindborg may be checking, and as the awesome engineer of these tools
he probably has a fix
Cheers!
Rob
"go easy...step lightly...stay free "
- The Clash
05-16-2013 08:03 AM
Rob! You're awesome! Thanks! I will continue to troubleshoot and also post my question in the other board as suggested. I'll post back here in case any one else stumbles across as well with the same issue.
Thanks again!
T
05-16-2013 01:25 PM
Hey Rob,
You were right, Mr. Lindborg was on and responded quick. I'm chalking this one up as an ID-10T Error of the worst kind and fully ashamed
Not really sure what happened, but I guess I had the wrong app downloaded. Re-downloaded and reinstalled and everything worked like a charm. It was just a long day...
Thanks again for your support!
-T
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